Cookie Policy
Last updated October 6, 2026
We use cookies to make our websites more user-friendly. Find out about the main types of cookies we use, and what we use them for.
The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. Using the knowledge of your previous visits to our website, tvhealthdoctor.com can enhance subsequent visits by tailoring our content to match your requirements.
We use cookies principally because we want to make our websites and mobile applications user-friendly, and we are interested in anonymous user behaviour. Generally, our cookies don’t store sensitive or personally identifiable information such as your name and address or credit card details.
In the unlikely event that our websites use cookies to store personal information about you, tvhealthdoctor.com encrypts the personal data to prevent unauthorised use by anyone else.
Here’s a list of the main types of cookies we use, and what we use them for. We’ve described them using the categories recommended by the International Chamber of Commerce in the ICC UK Cookie Guide.
(When we mention “cookies”, we also mean web beacons and other technologies that collect information in a similar way to cookies on websites or emails. When we mention “websites”, we also mean mobile applications and emails.)
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these, cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. Because these cookies are strictly necessary, we do not need to ask for your consent to use them.
Performance Cookies
These cookies collect information about how visitors use our website, such as which pages they visit most often, and they allow you to store items in your shopping basket between visits. They can also tell us which email or web page you clicked before arriving at our website and whether you opened an email we sent you.
Some of these cookies are analytics cookies. We set them using third-party web analytics software to monitor and analyse our website traffic.
For example, we use Google Analytics and Universal Analytics cookies for this purpose. These analytics cookies can provide aggregated insights, such as the proportion of visitors who are male or female, the number of visitors within certain age ranges, or those who fall into specific interest categories. This information does not identify individuals; it only shows the percentage of visitors within each category.
Google Data
Find out more about how Google uses your data (link 1) or opt out from having your data sent to Google (link 2)
Link 1: http://www.google.com/policies/privacy/partners/
Link 2: https://support.google.com/analytics/answer/181881?hl=en
We will not pass this data to third parties in such a way that would allow them to identify visitors personally. However, we may associate this cookie data with other personally identifiable data submitted by you (for instance when you submit a form, or partially complete a form, or leave items in your shopping basket), in order to make sure that our communications are as relevant to you as possible.
Sometimes we may use this data to highlight tvhealthdoctor.com products or services which we think will be of interest to you based on your use of our websites, or to contact you and offer help if you appear to be having difficulty completing an order.
We may also use third party cookies during e-commerce transactions to help prevent fraud.
By using tvhealthdoctor.com websites, you agree we may place these types of cookies on your device.
Functionality Cookies
These cookies help the website remember the choices you make, such as your username, language, or region, and they enable enhanced, more personalised features. For example, they remember changes you make to text size, fonts, and other customisable parts of the website.
We may also use these cookies to provide services you request, such as watching a video or commenting on a blog. These cookies collect information in anonymised form and do not track your browsing activity on other websites.
By using the tvhealthdoctor.com website, you agree that we may place these types of cookies on your device.
Do we track visitors and users?
Our emails may include a web beacon pixel that lets us see whether you open an email and whether you click on links or advertisements within it.
We use this information to understand which emails users find most engaging and to identify recipients who may no longer wish to receive our emails. Once you delete an email, the system also deletes the pixel. If you prefer not to download the pixel to your device, you can read the email in plain-text view or disable images.
To help us monitor and improve website performance, we may use cookies to track activity such as page views and time spent on pages. We compile this information to guide website improvements.
Visitors provide personal information only when they choose to do so, for example by registering for events, submitting contact or request forms, or subscribing to our email communications. We store this information in our email systems and in locally stored spreadsheets, and we do not share it with third-party customer relationship management platforms.
